Eligibility, Jurisdiction and Account Conditions
winbaji operates under conditions that vary by region. Whether you can hold an active account depends entirely on the laws that apply where you are — we do not determine legality on your behalf, and we do not extend access where local law prohibits it. If
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you are in Bangladesh and your region is eligible, you may open and use an account subject to the rules set out here. When you make a deposit using bKash, Nagad or Rocket, the transaction is governed both by the payment provider's own terms and by
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the account conditions on this platform. Sending funds through your mobile wallet constitutes acceptance that you have read these conditions and that you are eligible to transact under them. Rocket and Nagad transfers are processed through the same account verification flow as bKash — your wallet
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number must match the name on your winbaji account before any withdrawal is processed. We reserve the right to suspend or close accounts that breach these conditions, including accounts where the registered wallet does not correspond to the account holder. Any balance held at the time
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of suspension is subject to review. Disputes arising from account conditions should be directed to our support team in the first instance. We aim to respond to formal account queries within a reasonable period and will confirm receipt of any written request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.