What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references linked to your wallet so that deposits and withdrawals can
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be matched to your account accurately. We also collect device data, including your IP address, browser type and session activity, so we can keep your account secure and detect unusual access attempts. When you add a bKash or Nagad number to your account wallet, that number
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is stored in encrypted form and used only to process your payment requests. We do not sell your personal data to third parties. We may share data with payment processors — such as the gateway handling your Rocket transfer — only to the extent needed to
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complete a transaction. Your data is held for as long as your account remains active, and for a period after closure as required by applicable financial record-keeping obligations. Availability of our platform and the extent of these obligations depends on local law and the eligible regions
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from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.